Website Not Working? We Can Fix It.
When your website is broken, every minute costs you customers. Whether you're seeing error messages, your site looks terrible on mobile, pages won't load, your contact form stopped working, or you suspect you've been hacked — we diagnose the problem fast and fix it right. Read our post on why websites slow down if speed is your issue. No long-term contracts. No confusing technical jargon. Just a working website, usually within 24–48 hours.
Common Issues We Fix
No matter what's wrong with your website, we've probably seen it before — and fixed it
Error Pages & White Screens
Seeing a 500 Internal Server Error, a white screen of death, or a "This site can't be reached" message? These are often caused by corrupted files, server configuration issues, exhausted PHP memory, or database connection failures. We diagnose the root cause and restore your site to working condition. We've recovered sites from catastrophic failures that other developers couldn't figure out, and we always identify the underlying cause to prevent it from happening again.
Mobile & Responsiveness Issues
Your website looks great on desktop but is a mess on phones? Text too small to read, buttons impossible to tap, images overflowing off the screen, horizontal scrolling where there shouldn't be any? Mobile issues kill your business because over half of all web traffic comes from phones. Our guide on mobile-friendliness problems explains the full impact. We fix responsive design problems, rebuild broken layouts, and make sure your site works perfectly on every device — from the smallest phone to the largest desktop monitor.
Hacked & Malware-Infected Sites
If your site is showing spam content, redirecting to strange websites, flagged by Google as dangerous, or your hosting company shut it down — you've likely been hacked. We remove malware, clean infected files, patch the vulnerability that was exploited, submit reconsideration requests to Google, and restore your site from clean backups when necessary. We then harden your security to prevent future attacks.
Plugin & Theme Conflicts
A plugin update broke your site? Themes conflicting with each other? Features that used to work suddenly stopped? Plugin and theme conflicts are one of the most common WordPress problems. We identify the conflicting software, fix compatibility issues, and find stable alternatives when needed.
Broken Forms & Email
Contact form not sending emails? Customers trying to reach you but their messages disappear into the void? We fix form configuration issues, email deliverability problems, SMTP settings, and spam filter false positives so you never miss another lead or customer inquiry again.
SSL & Security Warnings
Visitors seeing "Not Secure" warnings or browsers blocking your site entirely? We fix SSL certificate issues, mixed content errors, expired certificates, and security configuration problems so your site shows the trusted padlock icon and visitors feel safe browsing and buying.
Broken Links & 404 Errors
Pages returning 404 Not Found errors frustrate visitors and hurt your SEO. We audit your entire site for broken links, fix or redirect them properly, and set up custom 404 pages so visitors who do land on a missing page can still find what they're looking for.
Layout & Design Problems
Elements out of place, overlapping text, broken menus, footer appearing mid-page, or CSS that just looks wrong? We fix visual bugs, layout issues, and design problems across all browsers and devices so your site looks professional and polished again.
Failed Updates & Migrations
A WordPress update, server migration, or domain change went wrong? We recover sites from failed updates, fix migration issues, resolve DNS problems, and get your site back online on the correct domain with all content intact.
How It Works
Getting your website fixed is simple — here's the process
1. Tell Us What's Wrong
Book a free call or send us a message describing the problem. Screenshots, error messages, and a description of when the issue started are helpful, but not required. We'll ask the right questions to understand the situation and assess the urgency.
2. We Diagnose the Problem
We investigate your website to identify the root cause — not just the symptom. We check server logs, test across devices, review recent changes, and pinpoint exactly what broke and why. You'll receive a clear explanation of the problem and a quote to fix it before any work begins.
3. We Fix It & Verify
Once you approve the quote, we fix the issue, test thoroughly across browsers and devices, and verify everything is working correctly. Most fixes are completed within 24–48 hours. You get a summary of what was wrong, what we did to fix it, and recommendations to prevent it from happening again.
Frequently Asked Questions
How much does it cost to fix my website?
It depends on the issue. Simple fixes like broken forms, SSL errors, or minor CSS issues typically range from $100–$300. More complex problems like hack recovery, major layout rebuilds, or server migrations range from $300–$1,000+. We always provide a clear quote after diagnosing the issue — you'll know the exact cost before any paid work begins. See our pricing page for general ranges.
How quickly can you fix my website?
Most issues are resolved within 24–48 hours after diagnosis. Critical issues like hacked sites or sites that are completely down are treated with urgency and often fixed the same day. The timeline depends on the complexity of the problem and whether we need access to your hosting, domain registrar, or other third-party services.
Can you fix a website that someone else built?
Yes. We regularly fix and repair websites built by other developers, agencies, DIY builders, and even websites where the original developer is no longer available. We work with WordPress, Shopify, Squarespace, Wix, custom-coded sites, and virtually every other platform. As long as we can access the site, we can fix it.
My website isn't mobile friendly — can you fix that?
Absolutely. Making a non-responsive website work properly on mobile devices is one of our most common projects. We can either fix specific mobile issues on your existing site or implement a full responsive redesign that makes your site look great on phones, tablets, and desktops. With Google's mobile-first indexing, a mobile-friendly site is essential for both user experience and SEO.
I don't know what's wrong — can you still help?
Of course. You don't need to know what's wrong to get help. Just tell us what you're experiencing — "my site is showing an error," "it looks weird on my phone," "customers say they can't find us on Google" — and we'll do the detective work. Diagnosing mysterious website problems is literally what we do.
Do you offer ongoing support after the fix?
Yes. After fixing your immediate issue, we can set you up with a website maintenance plan to prevent future problems. This includes regular updates, security monitoring, backups, and priority support. However, there's no obligation — if you just need a one-time fix, that's perfectly fine too.